Special tariffs: all you need to know…

Flight tickets booked under a “special tariff” are NOT covered by the EU Regulation 261/2004.

But what exactly is a special tariff in the sense of EU Regulation 261/2004?

A special tariff ticket is given if a passenger is travelling free of charge or at a reduced fare not available directly or indirectly to the public. A common example for a non-public rate is a corporate travel arrangement that is available for corporate staff only or a reduced fare available only to employees of a tour operator.

However, EU Regulation 261/2004 does fully apply to passengers having tickets issued under a frequent flyer program or other commercial program by an air carrier or tour operator.