Pressure recently forced Ryanair to release a full list of cancelled flights due to a major management error. The budget carrier said that it messed up it’s staff holiday application, therefore having to cancel up to two percent of flights per day.
This means that up to 50 flights per day for the next six weeks could be cancelled at very short notice, affecting around 400,000 customers. According to spokesman Kenny Jacobs, “flights are operating as scheduled unless an email confirming a cancellation has been received.”
Because the flight change schedule was given at such short notice, affected passengers should claim additional compensation under EU Regulation 261/2004.
In the case of a cancelled flight, eligibility depends on when passengers are informed about the change of flight schedules and what alternative means of transportation they are offered:
- If you are informed about the cancellation of your flight more than 14 days prior to departure, your flight is not eligible for compensation.
- If you are informed about the cancellation of your flight more than 7 days and less than 14 days prior to departure, you are entitled to compensation if the replacement flight leaves more than 2 hours before or more than 4 hours after the original scheduled departure time.
- If you are informed about the cancellation of your flight less than 7 days prior to departure, you are entitled to compensation if the replacement flight leaves more than 1 hour before or more than 2 hours after the original scheduled departure time.
If no replacement flight is offered and you are informed less than 14 days prior to departure, you are likewise eligible to compensation.
So far, Ryanair has published its list of flight cancellation up until the end of October. However, every single passenger must be notified personally; so keep an eye on your emails. And if you are unlucky enough to be affected, turn your bad luck into cash!