Passenger Flight Rights in the Ukraine

Order of the Ministry of Infrastructure
of Ukraine No. 735 (2219/22531)

Ukraine has defined air passenger rights based on the European Passenger Rights Regulation and has set similar services for air passengers that were affected by a flight cancellation or denied boarding:

  1. Compensation Payments
    Passengers that suffered from a cancelled flight or were denied boarding are eligible to a compensation payment, similar to those set in EU Regulation 261/2004. All compensation sums are set in Euro.
    Flights up to 1500kmUnder 2 hours125 EUROver 2 hours250 EUR
    Flights between 1500 and 3500kmUnder 3 hours200 EUROver 3 hours400 EUR
    Flights over 3500kmUnder 4 hours300 EUROver 4 hours600 EUR
  2. Rights to Services
    Waiting passengers should receive snacks or full meals and drinks. If the travelers suffer from an overnight delay, the airline must organize accommodation and transfer.
  3. Route Changes
    Should passengers lose their flight due to a cancellation or be unable to reach their connecting flight because of their delayed feeder flight, the airline must offer their next available flight as a replacement. Should it be impossible to find an adequate replacement, the passenger may ask for transport back to their point of departure. If travelers are unable to use their tickets because of this, the airline must reimburse the ticket costs.

Check Your Flight for Free!

No legal risk for you:
No win, no fee.

NOTE: We first check each new case against EU law. If there is no positive result here, we also check under the passenger flight right laws of Canada, India, Turkey, Ukraine.