Three steps to compensation!

Enter here the data of your flight. If your impacted journey has several flight segments, use the plus-button:

Flight overbooked?
Further flight segments

How does it work?

Find the flight number here:

The flight number starts with the airline code (mostly two characters (e.g. LH), sometimes three characters (e.g. GHY) or a combination (e.g. U2).
This is followed by the actual  flight number, a sequence of numbers (mostly 3-4 characters).
You will find it on your boarding pass under Flight or Flight-No.

Which flights are eligible?

Examples of flight problems, which are potentially eligible for compensation.

  • RFM-_issues-08-150×150
    Delayed Flights
  • RFM-_issues-06-150×150
    Cancelled Flights
  • RFM-_issues-07-150×150
    Denied Boarding
  • refundme_missed_connection_icon-13
    Missed Connections
  • null
    Diverted Flights

EU261

EU Regulation 261

  • For flights within the EU carried out by an airline from the EU or a non-EU country
  • For flights from a non-EU country to the EU carried out by an EU airline
  • For EU flights to a non-EU country carried out by an airline from the EU or a non-EU country

DGCA

India Regulation

  • For denied boarding: the compensation depending on flight time. The exact amount is dependable on a number of factors.
  • For cancelled flights: the compensation depending on flight time, reimbursement of ticket OR alternate flight.
    Only payable if passenger has not been informed at least 3 hours in advance AND if passenger accepts alternate flight (if offered). The exact amount is dependable on a number of factors.
How much can I claim?

For more than 3 hours delayed or cancelled flights:

0
up to 1500 km
0
1500–3500 km
0
more than 3500 km
Flights based on EU261. You only pay in case of success: 29,75% of the compensation
(= 25% success fee plus VAT)
Success rate and execution time
0
%
success rate in court
0
D
average resolution time