British Travel Award

refund.me nominated for the British Travel Awards

Select travel and tourism industries were invited to submit their entry for selection of a British Travel Award. The British Travel Awards is an independent organisation that recognises outstanding performance in service delivery and product offering. Receiving an award is a benchmark of excellence, in particular because it is based on the public’s vote.  …

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Do the excuses of the airlines outweigh passenger rights?

About 500 000 flights of 2 million per month are delayed, about 1%, i.e. 5000 flights are eligible for compensation under the EU261 Regulation. But what are the reasons for this? Technical errors, air traffic problems, strikes or adverse weather conditions can be possible causes. Although the EU261 regulation is a European regulation, essential parts…

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