Planning vacation with map

Travel rewards cards – start earning points now!

Maximise your travel savings with travel rewards credit cards. By using these cards for everyday spending, you can earn redeemable points for airfares, hotels and other travel expenses.   What are rewards cards? Rewards cards earn you redeemable travel points on a ratio to the amount of money you spend. Generally, they earn 1 point…


info of flight on billboard in airport

Airline tricks part 2 – when claiming for delays, cancellations and overbooking

We recently wrote about how airlines cut costs at the expense of passengers’, and how these cost-cutting tactics contribute to delays, cancellations and overbookings. Of course, this only means more claims for compensation under EC Regulation 261/2004. But there are even ways in which airline’s attempt to avoid paying when compensation is due. Here are…


Beautiful Airhostess With Hand On Hip At Airport Terminal

Fashion in the Sky: From Fab to Drab

The aviation industry is one of the most competitive in the world. Airfares are plummeting to beat competition as airlines strip back services previously included to offer rock-bottom prices. Air travel is consistently changing, and it’s not quite the luxury it once was. Fleets are reduced, flight delays and cancellations are increased, and claims are…


Financial accounting

Compensation Claims: How Well Are The Airlines Doing?

European Airline Claim Compensation: Q4 2016 Update Consumer rights play a significant part of EU law, and nowhere is this more apparent than air travel. European carriers, and all worldwide carriers with flights originating from EU airports (28 member states, plus Switzerland, Norway and Iceland) are mandated under EU regulation 261 to pay compensation to…


Flight Delay Compensation

Battle For Flight Delay Compensation with Emirates

Passengers Win 2 Year Battle For Compensation from Emirates Airlines The process of claiming compensation for flight delays is not for the faint-hearted, as two Australian passengers have discovered. When Brett and Lisa Smith’s flight from Milan to New York was delayed more than 23 hours, they thought that their case for compensation under European…


Delayed Flight Compensation

How To Claim Compensation If Your Flight Is Delayed

If you’ve ever been subject to flight delays, and lets face it, who hasn’t, you know the frustration that comes with having your plans turned upside down. There must be someone responsible, right? Surely there must be some chance of a refund? How do you go about getting compensated? Is that customer service going to…


British Travel Award nominated for the British Travel Awards

Select travel and tourism industries were invited to submit their entry for selection of a British Travel Award. The British Travel Awards is an independent organisation that recognises outstanding performance in service delivery and product offering. Receiving an award is a benchmark of excellence, in particular because it is based on the public’s vote.  …



Do the excuses of the airlines outweigh passenger rights?

About 500 000 flights of 2 million per month are delayed, about 1%, i.e. 5000 flights are eligible for compensation under the EU261 Regulation. But what are the reasons for this? Technical errors, air traffic problems, strikes or adverse weather conditions can be possible causes. Although the EU261 regulation is a European regulation, essential parts…