Three Must-Knows if your flight is delayed!

Flight delays are a nuisance! But we are lucky to have EU 261/2004 that regulates your rights when your flight is delayed. The regulation applies to all flights with departure or landing in the European Union, even if they are operated by an airline headquartered outside the European Union. In this blog entry I want…

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How to get compensation when your flight was cancelled!

It is a pain: Airlines cancel flights – more often and with short notice. If your flight has been cancelled, you are not only entitled to alternative transport, but also to compensation. But only ten percent of all flight passengers are aware of this. That’s why we explain to you the most important points about…

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Air Berlin insolvency – what happens next?

On Tuesday the 15th of August, Air Berlin officially filed for insolvency. It seems the withdrawal of financial support by Etihad was the final straw for the German carrier. Operations will continue as normal for the next few months thanks to an emergency loan from the government. But what happens now? Our in-house lawyer, Stefanie, explains…

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british airways strikes

Passengers affected by British Airways strikes likely eligible to compensation

Strikes affecting air travel can be extremely annoying and a huge inconvenience to passengers. And the worst part? In most cases, strikes fall under the category of “extraordinary circumstances”, AKA the ultimate Get Out Of Jail free card for airlines. According to EU Regulation 261/2004, airlines aren’t obliged to compensate if they can prove the…

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Delayed Business Flight Compensation

Why you should never accept travel vouchers as compensation for flight delays

Flight delay compensation is tricky business. Successfully claiming cash compensation from airlines can very quickly become messy and complicated. Thankfully, the team at refund.me is here to help passengers who are struggling to get paid what they’re actually owed. EU Regulation 261/2004 is constantly adapting to case law and landmark rulings. Therefore, there are still…

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When can we expect compensation from IT failure flight delays?

If you didn’t hear about the British Airways global IT failure fiasco in May 2017, you must be living under a rock. Just in case you are, I’ll briefly sum it up: At the end of May, BA experienced a global IT computer outage that resulted in an immense number of cancellations and delays from…

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Travelling with infants on Europe’s low-cost carriers

Stand: 27th April 2017 We do not guarantee the accuracy, completeness and actuality of the information · Tariffs can change at short notice   Ryanair Infants aged 8 days – 23 months inclusive must be accompanied by an adult aged 16+ (one infant per adult), at a fee of £20. Infants can be included in…

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Automated airport processing: are robots taking over?

Long gone are the days when one had to line up at the check-in counter and have an actual human being print out a boarding pass for every single flight. Most airlines now encourage passengers to check-in online and simply show an e-ticket on their phone. And more and more airlines have automated machines at…

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travel inventions

Weird(ly) useful travel inventions

Hurtling through the air at over 30,000 feet in a small metal tube is in itself extremely strange when you really think about it. So it’s not surprising that many inventions designed for travelling are similarly weird, but at the same time surprisingly useful. Here are some of our personal favourites:   The Luggage Scooter…

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Planning vacation with map

Travel rewards cards – start earning points now!

Maximise your travel savings with travel rewards credit cards. By using these cards for everyday spending, you can earn redeemable points for airfares, hotels and other travel expenses.   What are rewards cards? Rewards cards earn you redeemable travel points on a ratio to the amount of money you spend. Generally, they earn 1 point…

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Airline tricks part 2 – when claiming for delays, cancellations and overbooking

We recently wrote about how airlines cut costs at the expense of passengers’, and how these cost-cutting tactics contribute to delays, cancellations and overbookings. Of course, this only means more claims for compensation under EC Regulation 261/2004. But there are even ways in which airline’s attempt to avoid paying when compensation is due. Here are…

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