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Why you should never accept travel vouchers as compensation for flight delays

Flight delay compensation is tricky business. Successfully claiming cash compensation from airlines can very quickly become messy and complicated. Thankfully, the team at refund.me is here to help passengers who are struggling to get paid what they’re actually owed.   EU Regulation 261/2004 is constantly adapting to case law and landmark rulings. Therefore, there are…

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5 things you should be doing every time you fly

If you’re anything like me and fly a lot despite the fact that you absolutely can’t stand airplanes, then these tips are for you. Take a few minutes to note down a few of these suggestions for next time you fly to make your journey a little less stressful.   Check-in online, before you get…

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When can we expect compensation from IT failure flight delays?

If you didn’t hear about the recent British Airways global IT failure fiasco, you must be living under a rock. Just in case you are, I’ll briefly sum it up:   At the end of May, BA experienced a global IT computer outage that resulted in an immense number of cancellations and delays from Heathrow…

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Travelling with infants on Europe’s low-cost carriers

Stand: 27th April 2017 We do not guarantee the accuracy, completeness and actuality of the information · Tariffs can change at short notice   Ryanair Infants aged 8 days – 23 months inclusive must be accompanied by an adult aged 16+ (one infant per adult), at a fee of £20. Infants can be included in…

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Automated airport processing: are robots taking over?

Long gone are the days when one had to line up at the check-in counter and have an actual human being print out a boarding pass for every single flight. Most airlines now encourage passengers to check-in online and simply show an e-ticket on their phone. And more and more airlines have automated machines at…

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The Electronics Ban: what has happened and what’s about to happen

In March, the United States government ordered a ban on electronics larger than mobile phones on carry-on luggage for passengers travelling on direct flights departing from 8 countries in the Middle East to the United States. The initial countries affected were Egypt, UAE, Turkey, Jordan, Kuwait, Qatar, Morocco and Saudia Arabia. While obviously a controversial…

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Why Ryanair’s recently introduced connecting flights are a win for travellers

Anyone who has travelled within Europe knows how difficult it can be to reach destinations that don’t have direct routes. As most popular routes are served almost entirely by low-cost carriers such as easyJet and Ryanair, it’s impossible (or it was impossible!) to book a seamless journey with a planned connection. To get from A to B,…

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aeroflot turbulence

Extreme turbulence on Aeroflot flight: all you need to know

27 passengers were injured on an Aeroflot flight from Moscow to Bangkok after the aircraft was hit by severe turbulence. Thankfully, none of the passengers suffered fatal injuries.   A video taken on board shows the aftermath of the incident:     So, why was the turbulence so severe and unexpected? Why wasn’t the pilot…

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travel inventions

Weird(ly) useful travel inventions

Hurtling through the air at over 30,000 feet in a small metal tube is in itself extremely strange when you really think about it. So it’s not surprising that many inventions designed for travelling are similarly weird, but at the same time surprisingly useful. Here are some of our personal favourites:   The Luggage Scooter…

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Frau sitzt im Flugzeug und liest auf dem Smartphone

Plane Etiquette: The Do’s and Don’ts of flying

Getting stuck next to an inconsiderate passenger for a long-haul flight has to be one of the worst experiences known to humankind. We’ve all been there. Unfortunately, we can’t control the actions of others, but we can control our own. So follow this simple guide to plane etiquette and hopefully it will inspire those around…

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