Turkish Airlines is a major Turkish airline with several million passengers. Delays, over-bookings and even cancellations do however annoyingly make up a part of operations. Have you been affected? Then check on our website or use our free app to see whether you are entitled to compensation. You merely need to enter your flight details. If you stand to gain compensation, we will take care of all necessary dealings, which includes taking your claim to court if necessary. Since we work according to the motto “No Win, No Fee” you do not pay anything until we have secured a financial payout on your behalf – from the very beginning, there is no risk to you. Our commission rate is 29,75% (= 25% success fee plus VAT) of your financial payout.
The refund.me service
Support with Turkish Airlines flight delays
Any airline will need to wrestle with over-bookings and delays in its day-to-day operations. This is naturally unpleasant for an airline’s customers. You should get help from the experts! refund.me knows your rights and is committed to familiarizing you with such as well as to ensure they are respected.
We are happy to help if you had a flight delay with:
About Turkish Airlines
Turkish Airlines is partly owned by the Turkish state. Its main airport and hub is Istanbul-Ataturk. The state holds a 49.12 per cent stake in the airline and 50.88 per cent are traded on the market. The stock corporation behind the airline has its headquarters in Istanbul. Turkish Airlines was founded in 1933 under the name “Devlet Hava Yollari Türkiye”. In 2008 Turkish Airlines established the budget airline, AnadoluJet, in order to compete in the fierce competition for cheap flights on domestic routes. In December 2008, Turkish Airlines took over a 49 per cent stake of the Bosnian airline B & H Airlines. The flight network of the airline consists of a total of 262 destinations – including 220 international and 42 national destinations. In 2014, 54.7 million passengers took to the air with Turkish Airlines. Sales in the same year stood at $US 9.56 billion and the number of employees was at 19,658.
When am I entitled to compensation?
According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.
Under which circumstances am I entitled to compensation?
There are several possibilities:
- You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
- You arrived at an airport within Europe on a European airline
- Your flight was delayed at least three hours
- Your flight did not take place
- Your flight was over-booked. As a result there was no seat available
- You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours
Who can make a compensation claim?
Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.