refund.me’s offer

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A recurrent nuisance in air travel are delays, flight cancellations or even over-bookings at Tunisair. In such a case, passengers have rather substantial rights that make them eligible for compensation of up to 600 Euros. You can use our claim calculator on the website or our practical and free app to see whether you are entitled to financial compensation. This is where we step up to the plate: If a case for compensation can be made, we fight for your rights and, if necessary, will take it to court. Costs are only incurred (starting at 25 % of the payout plus sales tax) if we win your compensation claim – this is guaranteed by our guiding principle of “No Win, No Fee”.

refund.me supports you if your Tunis Air flight is delayed

Flight cancellations and delays are frustrating occurrences, and the passengers always shoulder the burden. Even renown airlines such as Tunis Air experience such incidents. The entire refund.me team would like to help you enforce your rights.

We are happy to help if you had a flight delay with:

About Tunis Air

Tunis Air is a small Tunisian airline based in Tunis. This is also the location of its main airport and hub. The company was founded in 1948 by the Tunisian government and Air France. Today, the Tunisian state holds 74 per cent of the shares and Air France holds six per cent. The remaining 20 percent are in private hands. Tunis Air serves more than 49 scheduled flight destinations and 80 destinations with chartered flights. The main destinations of Tunisair are in Germany, Austria and Switzerland. Tunis Air generated a turnover of 106 million Euros in 2011. In 2012 the airline employed approximately 6,000 staff and carried 3.8 million passengers.

When am I entitled to compensation?

According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.

Under which circumstances am I entitled to compensation?

There are several possibilities:

  1. You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
  2. You arrived at an airport within Europe on a European airline
  3. Your flight was delayed at least three hours
  4. Your flight did not take place
  5. Your flight was over-booked. As a result there was no seat available
  6. You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours

Who can make a compensation claim?

Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.