Compensation For you
No-one likes dealing with delays, cancellations or missed connections at the airport, and if that happens to you, especially during your holiday travels, it can ruin that perfect getaway. Thankfully, the EU says that you have rights as a passenger.
If your recent Thomas Cook Airline flight had a disruption, our team of passenger rights experts will review your case. All you need to do is let us know your flight number and the date of your flight. We handle everything. And, we mean everything. Even if the case goes to court, refund.me handles that for you at no extra charge.
To get started, simply use the claim calculator on our website. Find out now if you have a claim!
Claiming Compensation From Thomas Cook Airlines
If you do have a claim, leave it to us to take care of the Paperwork. We will even go to court if it’s necessary. The bottom line is, we will fight for you if you flight was delayed.
Refund.me makes it easy to claim your airline compensation. We take care of pursuing the delay or cancellation compensation claim with Thomas Cook directly, and even take them to court on your behalf if necessary. We work on a “No Win, No Fee” principle - so we don't get paid unless you get paid.
To check to see if you are entitled to compensation for a delayed, cancelled or overbooked flight, enter your details into our claim calculator, and we’ll take care of the claim from there.
About Thomas Cook Airlines
Thomas Cook Airlines (UK) Limited, is a British airline based in Manchester, England. Originally established in 1999, the airline began operations in March, 2000. They operate services from Manchester and London Gatwick Airports and various other airports across the U.K to over 60 leisure destinations worldwide.
Along with several sister airlines: Thomas Cook Airlines Belgium, Thomas Cook Airlines Scandinavia and Condor Flugdienst, Thomas Cook Airlines is part of the airline division of the Thomas Cook Group. The group has a combined fleet of 90 aircraft. They are the most recognized name in in UK leisure travel.
When am I entitled to compensation?
According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.
Under which circumstances am I entitled to compensation?
There are several possibilities:
- You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
- You arrived at an airport within Europe on a European airline
- Your flight was delayed at least three hours
- Your flight did not take place
- Your flight was over-booked. As a result there was no seat available.
- You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours
Who can make a compensation claim?
Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.
You can claim your flight compensation through us for the following airlines, for example: