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Compensation For you

It’s surprising how many people are unaware of legislation that protects your rights as a passenger. If you have recently been affected by a delay or cancellation on a Norwegian Airlines flight, you need to be aware of your rights. European regulations apply to any flight departing or arriving within the EU region (including Norway), and the law says that you may be entitled to compensation. As a passenger, you’re also entitled to compensation if you were denied boarding due to overbooking, or if your flight was cancelled.

We have an extensive network of national and international air passenger rights legal experts who can assist you with filing a claim if this happened to you during your recent flight with Norwegian Airlines. We operate on a No Win No Fee policy. Which means, in the rare event that we’re unsuccessful, you owe us nothing.

In order to determine if you’re eligible to file a claim, the first step is to enter your flight information into our FREE claim calculator, on our website. You’ll know within minutes if you’re entitled to compensation, and once we’ve verified the data, we’ll prepare a detailed claim letter. We’ll even let you know how much you are entitled to claim.

Claiming Compensation From Norwegian Airlines

Claiming your compensation is easy and low cost with We take care of pursuing the delay or cancellation compensation claim directly with the airline, and even taking them to court on your behalf if necessary. We work on a “No Win, No Fee” principle, so you have nothing to lose!

To check to see if you are entitled to compensation for a delayed, cancelled or overbooked flight, enter your details into our claim calculator, and we’ll take it from there.

About Norwegian Airlines

Founded in 1993, Norwegian is the third largest low-cost carrier in Europe with about 5,500 employees. Their headquarters are in Formbu, Norway. The airline operates over 400 routes to more than 130 European destinations, North Africa, the Middle East, Thailand, the Caribbean and the U.S. The average age of the airline’s fleet is 3.6 years and they are among the youngest and greenest in the airline industry.

Norwegian Airlines have won five Skytrax awards since 2012, including "Best Low-Cost Airline in Europe" three years in a row and "World's Best Low-Cost Long-Haul Airline”. Norwegian became the first airline to offer live TV on European flights.

When am I entitled to compensation?

According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.

Under which circumstances am I entitled to compensation?

There are several possibilities:

  1. You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
  2. You arrived at an airport within Europe on a European airline
  3. Your flight was delayed at least three hours
  4. Your flight did not take place
  5. Your flight was over-booked. As a result there was no seat available
  6. You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours

Who can make a compensation claim?

Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.