NOTE: We first check each new case against EU law. If there is no positive result here, we also check under the passenger flight right laws of Canada, India, Turkey, Ukraine.

Malaysia Airlines
Compensation for you

European Regulations state that if your flight was delayed, cancelled, or you were denied boarding due to overbooking by the airlines, you are entitled to compensation.

If your Malaysia Airlines flight was delayed or cancelled, this regulation applies to you for flights originating from an EU airport. Many airline passengers are not always aware of EU Regulation 261/2004, and for those that are, they do not always insist on enforcing their rights. More than likely they don’t know always know how, or to whom, to submit a complaint.

We are a Europe-wide network of passenger rights legal experts and we help passengers, like you, obtain compensation, fast andrisk-free. We take on your case and we even handle going to court, if necessary, so you don’t have to. There are no upfront fees or costs involved. You pay us a commission* of 29% (25% success fee plus VAT) , and only after you’ve been compensated by the airline. The rest is then transferred directly into your bank account. Our policy is No Win, No Fee, and we’ve already helped passengers in over 140 countries.

In order to determine if you have a valid claim, input your flight information in our FREE claim calculator, located on our website. Within minutes, we’ll let you know if you’re eligible and how much compensation you are entitled to receive.

Claiming Compensation From Malaysia Airlines

Claiming your compensation is easy and low cost with We take care of pursuing the delay or cancellation compensation claim directly with the airline, and even taking them to court on your behalf if necessary. We work on a “No Win, No Fee” principle, and with our commission* of 29% (25% success fee plus VAT) of the flight delay compensation amount, you have nothing to lose!

To check to see if you are entitled to compensation for a delayed, cancelled or overbooked flight, enter your details into our claim calculator, and we’ll take it from there.

About Malaysia Airlines

In 1947, Malaysian Airlines began operations as Malayan Airways. After Malaysia gained independence, it was renamed Singapore Airlines. MSA. In 1972, MSA ceased operations and Malaysian Airline System (MAS) and Singapore Airlines (SIA) were formed. The airline’s headquarters and primary hub are located at Kuala Lumpur International Airport, Sepang. Malaysia Airlines diverse operations include related industries and sectors, including aircraft ground handling, aircraft leasing, aviation engineering, air catering, and tour operator operations. Malaysia Airlines has 28 subsidiaries, of which 25 are fully owned by Malaysia Airlines.

Malaysia Airlines now flies to 55 destinations across Southeast Asia, North and South Asia, the Middle East, Australia and Europe. It has a particularly strong presence in the Southeast Asia region, and along with its subsidiary MASWings and Firefly, connects Kuala Lumpur to the most destinations in Borneo Island. Malaysia Airlines has at least 32 codeshare agreements with the numerous airlines. As of this writing, the airline has 76 active aircraft in its fleet. The airline has won numerous awards including the “World Best Cabin Crew” award by Skytrax in 2012.

When am I entitled to compensation?

According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.

Under which circumstances am I entitled to compensation?

There are several possibilities:

  1. You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
  2. You arrived at an airport within Europe on a European airline
  3. Your flight was delayed at least three hours
  4. Your flight did not take place
  5. Your flight was over-booked. As a result there was no seat available
  6. You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours

Who can make a compensation claim?

Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.

Check Your Flight for Free!

No legal risk for you:
No win, no fee.

NOTE: We first check each new case against EU law. If there is no positive result here, we also check under the passenger flight right laws of Canada, India, Turkey, Ukraine.