None of the world’s airlines are protected from flight delays or cancellations – including Lufthansa. If you were affected by a flight cancellation or delay on your travels, you would be well advised to know your passenger rights. Air-passenger rights can seem complicated and confusing at first glance. But refund.me offers help by way of its website. You might be eligible for compensation. The only thing required of you: enter your flight data in the claim calculator. We operate according to „No Win, No Fee“. In other words, if you don’t receive any money, neither do we. If you do receive a compensation payout, we keep 29,75% (= 25% success fee plus VAT) of that sum as a commission fee.
refund.me supports you if your Lufthansa flight is delayed
refund.me assists you in claiming compensation from Lufthansa
A delay, cancellation or denied boarding are not pleasant to experience. Namely because it is one of the most popular German airlines, Lufthansa’s customers expect excellent service. refund.me ensures you receive your money from Lufthansa.
Positioned as the world’s second largest airline, Lufthansa’s fleet of aircraft totals 668. Lufthansa’s home airport is located in Frankfurt. Along with Munich, it is the airline’s most important hub. The corporation behind the airline is Deutsche Lufthansa AG, which was newly founded in 1953. It had previously existed from 1926, but was dissolved in 1945. Deutsche Lufthansa AG is headquartered in the city of Cologne, in North Rhine-Westphalia. In addition, Lufthansa is a founding member and initiator of Star Alliance, an airline alliance founded in 1997. Lufthansa flies to 235 destinations domestically and internationally. Last year alone, Lufthansa carried approx. 106 million passengers and raked in 30 billion Euro in revenue.
When am I entitled to compensation?
According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.
Under which circumstances am I entitled to compensation?
There are several possibilities:
- You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
- You arrived at an airport within Europe on a European airline
- Your flight was delayed at least three hours
- Your flight did not take place
- Your flight was over-booked. As a result there was no seat available
- You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours
Who can make a compensation claim?
Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.