Bad flight? - refund.me is at your side
Your flight with Iberia was delayed? Or was your flight cancelled or over-booked? This can be frustrating. But you do have rights and potentially an entitlement to compensation. To check your entitlement enter you flight data into our claim calculator by way of our app or website. If you are eligible for a sum of money, we will take on your case. If necessary, we will take it to court. You face no risk, since we work according to the principle of “No Win, No Fee”. That is, you pay a commission only when you receive this payment.
Iberia? We can help
If you choose to fly Iberia you have made a good choice, as many passengers attest to having had a pleasant flight. However, no airline is immune to cancellations or delays. When this happens, travellers are often left in poor spirits. We at refund.me come to your help in such a case and make sure your rights are enforced.
Iberia is the largest Spanish airline based in Madrid. Its airport and hub is Madrid-Barajas. It was founded in 1927 by a Spanish investor and Luft Hansa, as the German company was known then. In 2010, Iberia and British Airways merged to form International Airlines Group Holding. Overall, Iberia flies to over 100 destinations in 43 countries. Long-haul flights are strongly focused on Latin America. Destinations in North America, Africa and the Middle East are also part of the route network. In Germany, the Spanish airline flies to Dusseldorf, Frankfurt, Hannover, Stuttgart, Berlin, Munich and Hamburg. In Austria, Iberia flights go to Vienna; Swiss destinations are Geneva and Zurich. In 2010 24.3 million passengers flew with Iberia. In 2012 the company had approx. 20,000 employees. 4500 jobs were destined to be cut. As a result the workers went on strike. Since 2014, the company’s figures have been back in black. In 2013 Iberia generated a turnover of around 4.1 million Euros.
When am I entitled to compensation?
According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.
Under which circumstances am I entitled to compensation?
There are several possibilities:
- You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
- You arrived at an airport within Europe on a European airline
- Your flight was delayed at least three hours
- Your flight did not take place
- Your flight was over-booked. As a result there was no seat available
- You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours
Who can make a compensation claim?
Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.
You can claim your flight compensation through us for the following airlines, for example: