We will come to your aid when your Germania flight has been delayed, over-booked or cancelled. Not infrequently, you are in a position to demand a compensation. You can see if this applies to your case by entering your flight data in our claim calculator on our website or our app. If this is indeed your case, we will get to work. Should a settlement not be possible, we will potentially take your claim to court. You face no risk, since you only pay if we achieve a desirable outcome – our motto is “No Win, No Fee”.
Our offer to you
refund.me is at your side
Germania is a nationally acclaimed airline with a long tradition in aviation history. But of course it also experiences delays, over-bookings and cancellations. Although these instances can be nerve-wracking to those affected, refund.me can obtain compensation on your behalf for a number of scenarios. We stand up for your rights.
We are happy to help if you had a flight delay with:
Germania is a German airline, as the name would suggest. The headquarters of the limited company behind the airline is located in Berlin. Its airport since November 2013 has been Berlin-Schoenefeld. The transfer from Berlin-Tegel is the result of a decision to make Germania the first airline to offer flights out of the capital city’s future airport, BER. The airline’s history can be traced back to 1978, the year in which Turkish entrepreneurs in Cologne founded the airline SAT (Special Air Transport), quickly acquired by Hinrich Bischoff, a lawyer from Bremen, in 1979. 1986 saw the birth of Germania Fluggesellschaft mbH and the operating license was transferred from SAT to Germania. SAT continued to exist as a leasing company for aircraft. In 1993/1994 Germania’s headquarters, including flight operations, engineering and administration, was moved to Berlin-Tegel. The airline charters flights to various tour operators, as well as flights to 35 international destinations. Overall the flight plan of Germania exceeds 140 destinations in Europe, North Africa and Asia. Together with SAT annual turnover in 2012 amounted to 260 million Euros. Germania flew 2.2 million passengers in 2010. The number of employees in 2013 was at 600.
When am I entitled to compensation?
According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.
Under which circumstances am I entitled to compensation?
There are several possibilities:
- You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
- You arrived at an airport within Europe on a European airline
- Your flight was delayed at least three hours
- Your flight did not take place
- Your flight was over-booked. As a result there was no seat available
- You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours
Who can make a compensation claim?
Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.