Etihad
When am I entitled to compensation?

According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.

Under which circumstances am I entitled to compensation?

There are several possibilities:

  1. You departed from an airport within Europe on any given airline (also includes non-EU airlines like Etihad) or
  2. You arrived at an airport within Europe on a European airline
  3. Your flight was delayed at least three hours
  4. Your flight did not take place (cancelled)
  5. Your flight was over-booked and as a result there was no seat available
  6. You missed your connecting flight and arrived at your destination airport with a delay of more than three hours

Who can make a compensation claim?

Any person in the world has the right to claim for compensation in such cases. You do not have to be an EU citizen. Really the only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends as well.

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NOTE: We first check each new case against EU law. If there is no positive result here, we also check under the passenger flight right laws of Canada, India, Turkey, Ukraine.