What we do

RFM, bad flights-16

When a flight is cancelled, overbooked or delayed, the holiday mood can quickly dampen. Not infrequently, this is connected to a considerable financial loss. With our help, you can curb such damages. Our claim calculator in this website, which determines your rights based on your entered flight data, will let you know how much compensation you are owed. Following the entry of your data, you do not have to worry about any bureaucratic steps – we will take care of that side of things.  If necessary, we will take your easyJet flight delay claim to court. In many cases, a settlement is reached out of court. “No Win, No Fee”: if we fail to get results, you will not bear any costs.

easyJet flight was delayed?

easyJet is a reputable airline that is currently focussed on the welfare of its customers. But flight delays and cancellations do occur. The experts at refund.me will help you assert your rights against easyJet, as such occurrences can be very tedious for everyone involved.

About easyJet

easyJet – officially easyJet Airlines Company PLC – is a British budget airline and forms part of the easyGroup. Founded in 1995, the company is headquartered in Luton, near London, where it also has its base airport. In addition, a number of other bases are operated from, including Liverpool, Geneva, Amsterdam and Berlin. easyJet offers flights between many European countries and North Africa, Turkey and Israel. After Ryanair, easyJet is Europe’s second largest budget airline. Business is conducted according to the no-frills principle. In other words, all auxiliary costs, for instance for snacks or magazines, are avoided to keep prices low. easyJet’s turnover in 2013 was € 5.4 billion. The airline transported 60.8 million passengers that same year. 8446 staff were employed in 2012.


When am I entitled to compensation?

According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.

Under which circumstances am I entitled to compensation?

There are several possibilities:

  1. You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
  2. You arrived at an airport within Europe on a European airline
  3. Your flight was delayed at least three hours
  4. Your flight did not take place
  5. Your flight was over-booked. As a result there was no seat available.
  6. You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours.

Who can make a compensation claim?

Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.