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Compensation For you

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One of the biggest frustrations that holidaymakers have to deal with are flight delays. Cancelled flights, overbookings, delayed departures are all very aggravating. But, did you know that as a passenger, you might be entitled to compensation – especially when the delay is caused by the airline? Luckily, the law protects your rights as a passenger when you travel within the EU region. That means if anything goes wrong with your flight, such as a delayed flight, a flight cancellation or overbooking that prevents you from boarding your flight, EC Legislation 261/2004 states you may be entitled to receive compensation.

Brussels Airlines is a reputable airline, however if this sounds familiar, and happened recently, our team of specialised EU legal experts can help. We work on a No Win, No Fee principle. Which means, in the rare event that we’re unsuccessful, you owe us nothing. All you need to do is enter your flight information and see if you have a valid claim using our FREE claim calculator.

Our advanced technology verifies your information and, if applicable, prepares claim on your behalf. You’ll know right away and we’ll even let you know how much you’re entitled to receive.

We take on all the risk; we even go to court and settle for you if necessary, at no extra fee. Our commission* of 29% (25% success fee plus VAT) will be deducted from the airline’s compensation. The rest we transfer immediately into your bank account. It’s that easy!

Claiming Compensation From Brussels Airlines

Claiming your compensation is easy and low cost with We take care of pursuing the delay or cancellation compensation claim directly with the airline, and even taking them to court on your behalf if necessary. We work on a “No Win, No Fee” principle, you have nothing to lose!

To check to see if you are entitled to compensation for a delayed, cancelled or overbooked flight, enter your details into our claim calculator, and we’ll take it from there.

About Brussels Airlines

Brussels Airlines, a subsidiary of Lufthansa, is Belgium’s national airline. Its main hub is located at Brussels Airport. The airline has more than 3,500 employees and a fleet of 49 aircrafts operating close to 300 flights daily from the Capital of Europe to over 90 various European and African destinations and New York JFK and Washington D.C. Brussels Airlines also operates 5 weekly flights to Toronto, Canada.

In addition, Brussels Airlines and its intercontinental partners offer long-haul codeshare flights to the United Arab Emirates, Japan and Thailand. The Airline is a Star Alliance member.

When am I entitled to compensation?

According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.

Under which circumstances am I entitled to compensation?

There are several possibilities:

  1. You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
  2. You arrived at an airport within Europe on a European airline
  3. Your flight was delayed at least three hours
  4. Your flight did not take place
  5. Your flight was over-booked. As a result there was no seat available.
  6. You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours

Who can make a compensation claim?

Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.