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We support you in the event of flight delays, grounded flights or cancellations with British Airways.

On our homepage or with the help of our free app you can check whether you are entitled to compensation. Simply enter your flight data into our claim calculator. If you are entitled, we’ll take care of the rest. If necessary, we’ll even go to court on your behalf. We work according to the “No Win, No Fee” principle. If the outcome is not successful, we do not charge a thing. helps in the event of flight delays with British Airways

British Airways is among the world’s largest airlines and has a long history under its belt. Still customers have to contend with flight delays, cancellations or overbookings. Such instances can be nerve-wracking for those affected. In many cases, however, passengers are entitled to compensation. Asserting your rights against British Airways – can be of assistance.

About British Airways

British Airways (BA) is Great Britain’s largest airline. Its base airport as well as main hub is London Heathrow. The company behind the airline is the Holding International Airlines Group, of which BA and Iberia became a part in 2010. Company headquarters are in London. In 1935 British Airways was founded with the merger of four British airlines offering inter-European flights. Today British Airways is one of just a few airlines flying to six continents. In addition to flying to various British and other European destinations the airline offers numerous long-haul flights. In 2010 BA carried over 30 million passengers. It had a turnover of GBP 11.42 million in 2013.

When am I entitled to compensation?

According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.

Under which circumstances am I entitled to compensation?

There are several possibilities:

  1. You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
  2. You arrived at an airport within Europe on a European airline
  3. Your flight was delayed at least three hours
  4. Your flight did not take place
  5. Your flight was over-booked. As a result there was no seat available
  6. You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours

Who can make a compensation claim?

Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.