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We will support you if your American Airlines flight was delayed, bumped or canceled. On our homepage or with our free app, you yourself can check and see if you are entitled to a compensation payment of up to 600 Euros. Simply enter your flight details into the refund.me claim calculator. In the case that your are entitled to a claim, we will take care of all additional steps. If an out of court settlement isn’t possible, we will take your case to court on your behalf. We work according to the ‘No Win, No Fee’ principle. If we are unable to get your compensation, you will not be charged. If you do receive compensation, a rate of 25 per cent of the received compensation payment, plus sales tax, are kept as a commission. 

Flight delay with American Airlines? refund.me can help!

American Airlines is among one of the most popular in Germany. And yet its clients also repeatedly experience flight delays and over-bookings, bumped flights and cancellations. These are unpleasant for those affected. However, in many cases your are entitled to compensation. refund.me helps passengers assert their rights.

We are happy to help if you had a flight delay with:

About American Airlines

American Airlines (AA) is the world’s largest airline. Its home airport is in Dallas. Major hubs include Dallas/Fort Worth, Chicago-O’Hare, Miami, San Juan and New York-John F. Kennedy. The company behind the airline is American Airlines Group, Inc., established in 2013. Based in Fort Worth the company grew out of a merger of its parent companies, AMR Corporation, and the US Airways Group. But the history of American Airlines goes back to the 1920’s when AA was an association of numerous independent airlines. American Airlines offers flights to 260 destinations in 40 countries. In the German speaking world this includes Dusseldorf, Frankfurt/ M. and Zurich. In 2012 AA carried 107.8 million passengers and made a turnover of 22.1 million US dollars. 60,000 employees worked for the company in 2013. American Airlines is one of the last traditional US airlines with an extensive network of flight routes.

When am I entitled to compensation?

According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.

Under which circumstances am I entitled to compensation?

There are several possibilities:

  1. You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
  2. You arrived at an airport within Europe on a European airline
  3. Your flight was delayed at least three hours
  4. Your flight did not take place
  5. Your flight was over-booked. As a result there was no seat available.
  6. You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours.

Who can make a compensation claim?

Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.