Your flight with Air France was cancelled, delayed, or simply did not take off – good advice is priceless now. Will my expenses be paid back? How? We’re glad to help you out! Just go directly to our website. There you’ll find our claim calculator, which you can use easily use to find out if your case qualified you for compensation. You have nothing to lose: as soon as an entitlement to compensation is established, we will take care of the rest on your behalf. We process claims according to the “No Win, No Fee” principle. In other words: should we not secure a positive outcome, the service is free. If we reached a settlement, either in or out of court, we keep a commission of 29,75% (= 25% success fee plus VAT) of the compensation payout.
refund.me helps in the event of flight delays with Air France
Air France is an extremely popular airline with long-standing tradition. Nevertheless, it is not immune to grounded flights, potential overbookings, cancellations or delays. It shouldn’t happen, but is an unavoidable part of normal operations – and the passengers are left to carry the burden. refund.me can be of help in enforcing your rights and obtaining financial compensation.
About Air France
Air France is the largest French airline. The company headquarters are in Paris. Its base airport is Paris-Charles de Gaulle and Paris-Orly also serves as an important hub. In 1933 Air France came to be by way of a merger between Air Orient, Air Union, Société Générale de Transport Aérien and the French-Romanian airline CIDNA and the Société Centrale pour l’Exploitation de Lignes Aériennes (SCELA). After the takeover of bankrupt Aéropostale in 1933 the airline received its current name, Air France. Its shares have been traded on the stock market since February 1999. 72 per cent of Air France employees own shares. This dominance led to some discussion in The Netherlands. As a result, the French government decided to reduce its share ownership from 44.1 per cent to 18.35 per cent within the same year. Air France flies to numerous destinations around the world. In 2014 it generated a turnover of € 24.9 billion, carried 87.3 million passengers and employed 94,666 people.
When am I entitled to compensation?
According to EU Regulation 261/ 2004 airline passengers are entitled to compensation in the event of flight delays and cancellations. This also applies to over-bookings and bumped flights.
Under which circumstances am I entitled to compensation?
There are several possibilities:
- You departed from an airport within Europe on any given airline (also includes non-EU airlines) or
- You arrived at an airport within Europe on a European airline
- Your flight was delayed at least three hours
- Your flight did not take place
- Your flight was over-booked. As a result there was no seat available
- You missed your connecting flight. As a result you arrived at your destination airport with a delay of more than three hours
Who can make a compensation claim?
Any person in the world has the right to lodge a claim for compensation. You do not have to be an EU citizen. The only requirement is that one or more of the above listed scenarios apply. Perhaps you know airline passengers who had problems with their flight in the last three years? We would be happy to help your friends.