Eve
CEO
Dr. Hertel
COO/CTO
Akanksha
GM Team India
Markus
Strategie
Stefanie
Lawyer
Sandra
Settlement Manager
Melanie
Settlement Manager
Jonathan
Settlement Manager
Kristin
Settlement Manager
Vayda
Settlement Manager
Sam
Customer Care
Mani
Team India
Mohsin
Team India
Saumya
Team India
Mayank
Team India
Anant
Team India
Gaurav
Team India
Dhruv
Team India
Sraban
Team India
Carl
Tec Support
Tim
Brand Design
Guido
Inbound Marketing
In the beginning there was a dream: creating a stress-free, hi-tech solution that enforces passenger rights worldwide. Today we can proudly say we have achieved that and our success is being rewarded in over 140 countries.
The Financial Times recently awarded us the prestigious title of “legal industry pioneer”. Stay tuned!
Eve Büchner
Worldwide operating
service company
refund.me is a service company that operates worldwide and helps air passengers to obtain compensation, fast and unbureaucratically.
Our Advanced Business Logic (ABL) technology uses the data you enter to see whether you’re entitled to compensation, and generates the claim letter with all the required details. Any necessary signatures can be provided quickly and securely by using eSignature Services or by email, fax or post.
If the claim is enforced successfully, the airline will pay compensation. refund.me keeps 29,75% of the compensation received (= 25% success fee plus the statutory VAT) as commission.
refund.me has a Europe-wide network of experts specialized in exercising air passenger rights according to EU Regulation 261/2004.
Why
refund.me
refund.me uses a rule-based logic that makes it possible to check the chances of success of any incoming queries fast and reliably in accordance with EU Regulation 261/2004.
Automated procedures process submitted claim letters fast and efficiently. That, in turn, allows streamlined organization and thus a low, success-based commission.
Check Your Flight for Free.
No legal risk for you:
No win, no fee.