Eve Büchner, Founder, CEO
than writing to the airlines yourself
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Is there a limitation period?
Unfortunately EU Regulation 261/2004 has not harmonized the rules relating to limitation periods, but states that the national laws of the member states shall apply. Limitation periods can be between 2 and 10 years. In Germany, 3 years is the current limit.
Compensation outside the EU
All flights leaving from EU airports generally fall under EU Regulation 261/2004 and therefore, if applicable, entitle you to compensation.
In addition, all flights destined for Europe that are performed by EU carriers are likewise included. This greatly increases the number of cases that are potentially entitled to compensation.
What is EU Regulation 261/2004?
EU Regulation 261/2004 is a directive that provides a clear definition of air passenger rights. See Wikipedia for a more detailed description.
Am I entitled to claim if I missed my connecting flight?
Passengers who miss their connecting flights are likewise entitled to claim for compensation. The European Court of Justice decided on 26 February 2013 (C-11/11): What counts is mainly the delay at the final destination and not the delay from the departure point or from stopover airports.
up to 1500 km
more than 3500 km
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